It was like this (and I realized that maybe this could be useful to you)
I downloaded the free Joomla template and uploaded the example data.
Upon different trials I found out that different options are not working, at least in the flexslider
Then on the website I understood that maybe it’s because it’s a trial version of the module, as the template is free.
So I bought it, did you receive the payment?
Now how can I download the pro module?
Maybe this will fix my problems?
Btw, if this was the problem it should be more clear when you download the free template
The module seems awesome and you risk to miss buyers because they think it does not work