Is support or documentation any good?

Professional Joomla Templates & WordPress Themes Forums Public Discussions Is support or documentation any good?

This topic contains 3 replies, has 3 voices, and was last updated by  phamtoan 2 weeks, 2 days ago.

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    From my interactions both seem terrible. None-native English speakers unfortunately makes communication inefficient and ineffective.



    Hi lemonstar
    You have a interesting question. The documentation about our templates are easy to use also We always support the customers 24/7 and rely the earliest as soon as.
    If you have problems, please create a new ticket at link :
    Thank for asking our company.
    Best regards !
    Toan Pham



    I bought the metanic template, and I also think the documentations is extremely poor.
    Must of the things we’ve to “guess”.
    very bad documentation.



    Hi Mauriciocgpereira !
    If you have a problems about our templates documentation or you dont understand that section, you can create a ticket at link :
    We will support and help you so that you can understand and build your site successfully.
    Best regards
    Toan Pham

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