Installation Error

This topic contains 2 replies, has 2 voices, and was last updated by  Anonymous 8 months, 2 weeks ago.

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  • #1875


    I just purchased the ST Vela template and am attempting to install it using Joomla 3.3.6. On installation, I receive the following error:


    JInstaller: :Install: File does not exist /home/insideoa/public_html/dev/tmp/install_54d50ebe03417/backgrounds

    This is an existing site, not a fresh install.

    The steps I’ve taken are to:
    1. Unzip the st-vela-one-page-portfolio file
    2. In Joomla, go to Extensions > Extension Manager > Install, then browse to the zip file and click Upload & Install.

    Can you help?



    I figured it out: the “backgrounds” directory actually existed but didn’t have anything in it. I created an empty index.html file in it (which I placed in the package zip file), and everything appears to have worked on a subsequent try.



    If you have any problems about our templates, you can create a new ticket at here:
    Best regards !
    Toan Pham

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